Terms & Conditions

Payment Terms

  • We accept cash or bank transfer
  • We don’t charge VAT (currently)
  • We will invoice you by email
  • Payment must be made within 30 days of hire date

ID Requirements

  • All hirers must provide photo ID (ie: passport, driving licence)
  • All hirers must provide address ID (ie: utility bill, bank statement)
  • Email both IDs, or bring them with you when you collect your lenses.


  • The law actually forbids us from providing insurance directly, since you would have no choice of providers, and this would be illegal mis-selling of insurance!
  • We need to know that your production is adequately covered for loss of, or damage to our gear.
  • Insurance (to full replacement value) is the responsibility / liability of the production. ‘Full Replacement Value’ is calculated at 25x hire price (before discounts).
  • For student productions, this means a copy of your college insurance policy, or a confirmation email from an appropriate staff member, specifically detailing that equipment hired from third parties (like us) is covered when used in student productions.
  • If you destroy / damage/ lose something, and your insurance does not pay up, then the hirer will be liable to pay for it him / her self. So please check the small print!
  • Insurance is boring. But film making is often a chaotic and inherently risky endeavour. Have a proper plan in place for when stuff goes wrong. Accidents happen. Stuff goes missing. That’s what insurance is for.

Hire Period

  • Hire period is 24 hours. So if you pick up at 7pm the night before your shoot, we need the lenses back at 7pm the evening after your shoot.
  • Collection / drop off from Ealing, West London. We can do deliveries and pickups to your location or production office, but only by prior arrangement.
  • We are usually flexible over collection/drop off times, but if you are going to be late returning, please let us know ASAP or you may be charged an extra day.