Terms & Conditions

Payment Terms

The law actually forbids us from providing insurance directly, since you would have no choice of providers, and this would be illegal mis-selling of insurance!
We need to know that your production is adequately covered for loss of, or damage to our gear.
Insurance (to full replacement value) is the responsibility / liability of the production. ‘Full Replacement Value’ is calculated at 25x hire price (before discounts).
For student productions, this means a copy of your college insurance policy, or a confirmation email from an appropriate staff member, specifically detailing that equipment hired from third parties (like us) is covered when used in student productions.
If you destroy / damage/ lose something, and your insurance does not pay up, then the hirer will be liable to pay for it him / her self. So please check the small print!
Insurance is boring. But film making is often a chaotic and inherently risky endeavour. Have a proper plan in place for when stuff goes wrong. Accidents happen. Stuff goes missing. That’s what insurance is for.

Hire period is 24 hours. So if you pick up at 7pm the night before your shoot, we need the lenses back at 7pm the evening after your shoot.
Collection / drop off from Ealing, West London. We can do deliveries and pickups to your location or production office, but only by prior arrangement.
We are usually flexible over collection/drop off times, but if you are going to be late returning, please let us know ASAP or you may be charged an extra day.